Shipping & Delivery Policy

Last Updated: 30.12.2025

Thank you for shopping with 3S Stores, operated by 7i Technology and Solutions.

This Shipping & Delivery Policy explains how and when your orders are processed, shipped, and delivered.

1. Order Processing Time

Once you place an order, we begin processing it as soon as possible.

1. Most orders are processed within 1–3 business days.
2. Orders placed on weekends or public holidays will be processed on the next working day.
3. In case of delays due to stock availability or operational issues, we will inform you promptly.

2. Shipping Timelines

Delivery time depends on your location and the courier partner’s serviceability.

Estimated delivery timelines:

1. South India: 5–7 business days
2. Rest of India: 7–10 business days
3. Remote or non‑metro locations: 7–12 business days

These are approximate timelines. Actual delivery may vary due to courier delays, weather conditions, festivals, or unforeseen circumstances.

3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before you confirm your order.

We may offer:

1. Free shipping on select products
2. Free shipping above a certain order value
3. Special promotional shipping rates

Any such offers will be clearly mentioned on the website.

4. Tracking Your Order

Once your order is shipped:

1. You will receive an email/SMS with the tracking number
2. You can track your shipment through the courier partner’s website
3. Tracking updates may take 12–24 hours to reflect after dispatch

If you face any issues with tracking, you can contact us and we will assist you.

5. Delivery Attempts

Our courier partners will attempt delivery to your address:

1. If you are unavailable, they may try again or contact you
2. If the package is returned to us due to non‑availability or incorrect address, we will reach out to you for re‑shipping options

Additional shipping charges may apply for re‑delivery.

6. Incorrect or Incomplete Address

Please ensure your shipping address is accurate and complete.

We are not responsible for delays or non‑delivery caused by:

1. Incorrect address
2. Missing landmarks
3. Wrong phone number
4. Unreachable recipient

If the order returns to us, we will contact you to arrange re‑shipping.

7. Delays Beyond Our Control

While we do our best to deliver on time, delays may occur due to:

1. Courier partner issues
2. Weather disruptions
3. Festivals and holidays
4. Operational backlogs
5. Government restrictions

We appreciate your understanding in such situations.

8. Damaged or Tampered Packages

If your package appears damaged or tampered with:

1. Please take photos immediately
2. Do not accept the package if it looks severely damaged
3. Contact us within 24 hours with details

We will assist you with a replacement or resolution as per our Return & Refund Policy.

9. International Shipping

At present, we do not offer international shipping.

We currently ship only within India.

10. Contact Us

For any questions related to shipping or delivery, you can reach us at:

7i Technology and Solutions

eCommerce Division

Mount SSA Complex, 3^rd Floor

No. 569/356 Anna Salai, Nandanam

Chennai – 600035, Tamil Nadu, India.

Email: mail.3sstores@gmail.com

Phone: +91-9150007942